Rohrman Cares

 

The Rohrman Automotive Group CARES

Rohrman CARES was created by the Rohrman Family with You the Customer in mind. We recognize the need have an additional point of contact outside of the dealership in order to help resolve any issues you may have when giving us your business. Our goal is to drive relationships by providing awesome experiences. We are here to help because Rohrman CARES.

  COMMUNICATION

We want to hear from you, and we want you to reach us in the most convenient way possible. Email, text or phone, one of the Rohrman CARES representatives will be there from the business hours of 9am - 6pm EST.

   ACCOUNTABILITY

Once we have an understanding of your needs, we will accept responsibility for meeting those needs and fulfill them to the best of our abilities.

   RESPONSIVENESS

Our goal is to respond to you as quickly as we can. And when we say respond, we mean a live human being who is trying his or her best to help you with your concerns. No robots or outsourcing calls to other countries, period.


   EMPATHY

We CARE, we really do. We wish everything would always go the way we want them too, but that just seems impossible sometimes. We get it and we want to hear what you have to say regardless of the situation. Whatever it is we apologize for it not being the ideal situation and we want to help fix it.

   SOLUTIONS

We CARE and we have the power to help make it right. We need customers like you to be a successful business and we recognize that. Your time is important and we pledge to help provide a solution in order to take you to the next level from being just a customer to being a part of the Rohrman Family.

CALL: 1-765-340-2204
EMAIL: RohrmanCares@RohrmanAuto.com
TEXT: 1-765-637-9133

How can we help?